Receptionist/Appointment Setter

Job Responsibilities: * Manage a multi\-line phone system/extensions * Answer customer calls and establish follows\-up with sales appointments. * Making initial telephone contact with our families * Schedule appointments * Setting and tracking face\-to\-face appointments * Greeting families * Keeping records of calls completed and successful appointments set. * Entering information on company forms and computer software. * Maintain a clean and welcoming environment * Keep track of office supply inventory * Other office/administrative duties as required by the business * Respond quickly to internet/phone inquiries * Provide compassionate and empathetic customer service * Follow up with leads that are not ready to make an appointment or no\-show. Minimum Qualifications: \*\*\*\*Bilingual\- English and Spanish * Excellent communications, phone and customer service skills are required. * A positive attitude is a must * The ability to learn new processes along with an attention to details * Computer literate a must: internet, MS Office especially MS Word and MS Excel * Must maintain a professional and clean appearance, business casual dressing and groomed at all times. * Detail minded * Ability to multi\-task * Clean background record good references required * Willingness to follow company's employee handbook/processes Preferred Qualifications: * Basic accounting/QuickBooks knowledge * Office management background Job Type: Full\-time Pay: $10\.00 \- $15\.00 per hour Benefits: * 401(k) * 401(k) matching * Health insurance * Paid time off Education: * High school or equivalent (Preferred) Experience: * Customer service: 1 year (Preferred) Work Location: In person