Office Manager

**About Us** Resting Rainbow Pet Memorials \& Cremation is part of the largest pet cremation franchise network in the world, providing compassionate afterlife care services to families and veterinary hospitals. We are dedicated to treating every pet with dignity, respect, and professionalism while supporting grieving pet owners during one of life's most difficult moments. We are seeking an experienced, highly organized, and compassionate Office Manager to oversee the daily administrative operations of our East Dallas location. **Position Summary** The Office Manager will serve as the administrative leader of our office, ensuring smooth day\-to\-day operations, exceptional customer service, accurate record keeping, and effective communication with veterinary clinics, pet owners, and corporate support staff. This is an excellent opportunity for someone who thrives in a fast\-paced environment, enjoys managing multiple responsibilities, and has a passion for helping others. **Responsibilities** * Manage daily office operations and administrative functions * Answer incoming phone calls and assist pet owners with compassion and professionalism * Coordinate schedules for drivers, crematory staff, and service appointments * Maintain accurate client records and documentation * Process invoices, payments, accounts receivable, and accounts payable * Assist with payroll administration and employee records * Manage inventory and office supply ordering * Coordinate communications with veterinary hospitals and referral partners * Monitor company email accounts and respond promptly to inquiries * Prepare reports and maintain operational records * Ensure compliance with company policies and procedures * Support local marketing initiatives and community outreach efforts * Assist ownership with special projects and administrative tasks **Qualifications** * Minimum 3 years of office management or administrative leadership experience * Strong organizational and multitasking abilities * Excellent verbal and written communication skills * Professional appearance and demeanor * Proficiency with Microsoft Office Suite (Word, Excel, Outlook) * Experience with QuickBooks or accounting software preferred * Strong attention to detail and problem\-solving skills * Ability to handle sensitive situations with empathy and discretion * Customer service experience required * Veterinary, healthcare, funeral service, or pet industry experience is a plus **Benefits** * Competitive salary of $60,000 annually * Paid vacation and holidays * Professional development opportunities * Supportive and family\-oriented work environment * Opportunity to grow with an expanding national franchise organization **Why Join Resting Rainbow?** At Resting Rainbow, we understand that pets are family. Our team members play an important role in helping families honor and remember their beloved companions. If you are looking for meaningful work with a company that values compassion, integrity, and excellence, we encourage you to apply. **Apply today and become part of a team making a difference in the lives of pet families throughout East Dallas and the surrounding communities.** Pay: $60,000\.00 per year Benefits: * Paid time off * Professional development assistance Work Location: In person