Office Coordinator

The Office Coordinator shall work together to provide exceptional customer service, while comforting families during every aspect of the time spent working with our company. Purpose of Job: The Office Coordinator will assist in the day\-to\-day operations of the Funeral Home and Cemetery Qualifications: · Work at all times to maintain the image of our organization as a positive one in the public view · Maintain a professional and personable appearance and presence. · Able to work in all types of weather conditions. · Ability to manage distressing and stressful situations with sensitivity and care. · Excellent verbal and written communication skills. · Demonstrable empathy and exceptional customer service skills. · Availability to work nights, weekend and holidays. · Proficient with Microsoft Office Suite or related software. · Have a valid driver’s license. · A Missouri notary. · Be able to lift 75 pounds. · Thorough understanding of methods of comforting people during grief. · Thorough understanding of the laws related to funerals and funeral arrangements. · Ability to perform mortuary services. · Proficient in Microsoft Office Suite and related software. · Must be highly organized with attention to detail. Task and Responsibilities: · Provide support to the funeral staff in preparation in printed materials, video production, etc. · Maintain Accounts Receivable records, follow up on services due, and process payments when received. · Follow up on death certificate status with doctors or medical examiners offices. · Coordination of the cremation process. · Assist in preparing the chapel by cleaning, setting up lights and chairs and arranging flowers for viewings and services. · Work with the funeral director with personalized items as requested by families to be used during visitation and/or funeral service. · Assisting guest arriving for arrangements, visitations or funeral by greeting them. · Ensuring adherence to the funeral wishes of the bereaved family. · Clean, store and move necessary funeral equipment as needed to set up and clean up after visitations and /or funeral services. · Answer the telephone in a polite and empathic manner. · Provides knowledgeable and caring support to family and friends of deceased; meets with family and/or friends of the deceased to discuss the nature and time of funeral arrangements to be conducted. · Clean and set up chapel, office, bathrooms, and hallway as needed for visitation and/or services. · Other duties as assigned. Job Type: Full\-time Pay: $20\.00 \- $24\.00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Ability to Relocate: * Kirkwood, MO 63122: Relocate before starting work (Preferred) Work Location: In person