Job Description
Cen\-Tex Monuments is seeking a dedicated **Sales \& Operations Manager** to lead our Waco location. In this role, you'll help families create meaningful memorials while overseeing daily operations, coordinating installations, and supporting the monument design process.
Responsibilities
* Meet with customers to design and sell monuments, markers, and memorial products.
* Guide families through the memorial selection and approval process.
* Schedule and coordinate cemetery installation runs.
* Work directly with cemeteries to verify regulations, permits, and installation schedules.
* Assist customers and sales representatives with monument layouts and design revisions.
* Utilize ARES Commander CAD software to review and assist with monument drawings and customer approvals.
* Coordinate communication between customers, sales representatives, production teams, and installation crews.
* Build and maintain relationships with funeral homes, cemeteries, and community partners.
* Oversee day\-to\-day showroom operations and ensure exceptional customer service.
* Follow up on customer inquiries, proposals, and outstanding projects.
Qualifications
* Previous sales experience required.
* Leadership, management, or operations experience preferred.
* Strong customer service and communication skills.
* Excellent organizational and scheduling abilities.
* Comfortable using computers and office software.
* Graphic Design experience preferred.
* CAD experience preferred; ARES Commander experience is a plus.
* Ability to learn monument design, production, and installation processes.
* Experience in the monument, funeral, cemetery, construction, or related industries is helpful but not required.
What We Offer
* Competitive salary plus commission opportunities.
* Paid time off.
* Benefits package available.
* Opportunity for long\-term career growth.
* The ability to make a meaningful impact helping families honor their loved ones.
**Location:** Waco, Texas
**Job Type:** Full\-Time
*"Serving families with compassion while creating lasting memorials that honor life's stories."*
Job Type: Full\-time
Pay: $45,000\.00 \- $55,000\.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Health insurance
* Paid time off
Education:
* High school or equivalent (Required)
Experience:
* Supervising Experience: 1 year (Preferred)
* Customer Service: 3 years (Required)
* Direct sales: 5 years (Required)
Ability to Relocate:
* Waco, TX 76706: Relocate before starting work (Required)
Work Location: In person
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