Funeral Director/Embalmer

The Funeral Director/Embalmer manages all phases of the funeral arrangement, from setting up funeral services to final disposition. **Overview \& Responsibilities:** Ensures every client family is presented with all service and merchandise options * \- Every Family, Every Option, Every Time * Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files * Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor * Carries out other projects/duties as assigned (i.e., car washing, building/equipment repair, pre\-need arrangement planning) * Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location * Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations * Works on\-call/first call, in rotation as assigned (i.e., phone, face to face, at the hospital, hospice, residence) * Transfers decedents, embalms, dresses, cosmetizes, caskets, and prepares deceased on as\-needed basis (per appropriate licensing) to the instructions obtained from the family * Meets with client families to listen, educate, and arrange personalized funeral services and ensures their experience with the business is of the highest quality * Completes tasks and details resulting from the arrangement conference * Ensures proper paperwork, including permits and certificates, are completed timely and following relevant laws and regulations * Conducts and attends funeral services regularly * Leads all post\-service follow\-ups as needed **Requirements \& Qualifications:** * Current state licensure for funeral directing \& embalming * Self\-motivated and energetic * Strong oral and written communication skills * Caring, empathetic, and committed to providing best\-in\-class service to customers * Sensitivity and knowledge of different philosophical systems and religions * Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture * Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) * Valid state\-issued driver's license with a clear driving record \#HP2023 Req Benefits: **What We Offer:** * **Excellent Compensation:** Competitive salaries, performance incentives, referral bonuses, 2 weeks of paid vacation days, 2 personal days, 6 paid sick days (rolls over annually up to 96 hours), and 6 paid holidays. * **Unlimited Potential:** Career paths and growth opportunities with a privately held, nationwide company. * **Exceptional Benefits:** Medical, dental, and vision insurance options and 100% company\-paid life insurance and disability (long\-term and short\-term). * **Matching Funds:** Company matches up to six percent of funds to your 401k, plus annual contributions, if you choose the Health Savings Account (HSA) option. * **Team Building:** Regular company\-wide meetings, one\-on\-one interactions, and a warm, welcoming environment. Additional Details : **Who We Are:** We are a team of compassionate professionals serving families through funeral, cremation, and cemetery care. Our mission is simple: **We bring ease and comfort to families** during life's most difficult moments. We believe in creating **certainty through the uncertainty** of life's end, and we do it by living our values\-leading with compassion, building trust, and nurturing community so no one walks this journey alone. Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.