Funeral Director Assistant

**Job Summary** We are seeking a compassionate and detail\-oriented Funeral Director Assistant to support our funeral home team in providing respectful and personalized services to grieving families. This role involves assisting with funeral arrangements, coordinating event logistics, and ensuring the highest standards of sanitation and professionalism. The ideal candidate will possess strong customer service skills, and the ability to handle physically demanding tasks with sensitivity and discretion. **Responsibilities** \- Prepares for services to include setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items \- Prepares documents related to services, cremations, website maintenance, vendor order forms, as directed by management \- Performs office duties such as answering phones, emails, computer, multiline phone system, debit card machine, and stereo/video system. \- Run errands such as, picking up of supplies, documents, etc \- Assist with visitations, memorial and funeral services which may include; chapel set up, live streaming \- Maintain cleanliness of the funeral home \- Accommodates the needs of the family during a service and/or visitation \- Greets and receives client families and / or other persons entering the office for information and assistance \- Occasionally sit with families to receive clothing, photos, other items, etc. Attend monthly staff meetings **Experience** * Prior experience in funeral directing or related event planning is preferred but not required; training will be provided. * Strong customer service skills with an empathetic approach to supporting grieving families. * Ability to perform heavy lifting safely and efficiently during body transportation or setup tasks. Work Location: In person