Funeral Director Apprentice

Our associates celebrate lives. We celebrate our associates. Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service. Learns how a Funeral Director implements choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Interacts with the family to fulfill death care needs. Ensures customer needs are addressed.**JOB RESPONSBILITIES** * Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures. * Learns to negotiate and create acceptable funeral contracts. * Handles contracts, legal documents, and collection of monies or insurance in accordance with company policies. * Completes and accurately prepares all documents related to services, cremations, maintenance, and any other type of data entry. * Advise client families of special recognition/services available for veterans and ensures the delivery of selected recognition/services. * Learns how to arrange for the cremation of human remains. * Performs a variety of tasks which may include: + Verifying identification of the deceased + Confirming authorization to proceed with the service arrangements + Confirming authorization for cremation + Transfer of cremated remains + Releasing cremated remains + Delivery of urn, photos and other personal keepsakes or mementos of client families + Receiving urns, and other supplies, to place into inventory * Provides aftercare in absence of Services Manager. Aftercare includes delivery of: + Documentation + Stationery + Information on insurance, health benefits and pension. * Assist At\-Need families with pre\-arrangement opportunities. * Assists with general office duties such as preparing reports as needed. * Adheres to all company and regulatory requirements. * Performs other duties as assigned. **MINIMUM Requirements** **Education** * High School diploma or general equivalency degree (or diploma) * Completion of, or currently enrolled, a degree from an American Board of Funeral Service Education (ABFSE) accredited program or education and experience sufficient to fulfill applicable state requirements for Funeral Director Apprenticeship. **Experience** * Typically requires a minimum of 6 months experience in a funeral home, crematory or cemetery **Certification/Licenses** * Must meet all licensing requirement in applicable state/province as required by law as prescribed by each state board * Valid driver’s license **Knowledge, Skills and Abilities** * Knowledge of computers and some software including MS Office products required * High level of compassion and integrity * Good communication skills * Problem solving skills * Ability to multi task and set priorities **Work CONDITIONS** **Work Environment** -------------------- * Work indoors and outdoors during all seasons and weather conditions * Limited amount of local and/or multiple location traveling required * Professional Dress is required when in contact with families. **Work Postures** ----------------- * Frequent, continuous periods of time standing, up 6 hours per day * Sitting continuously for many hours per day, up to 6 hours per day * Climbing stairs to access buildings frequently **Physical Demands** -------------------- * Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage **Work Hours** -------------- * Working beyond “standard” hours as the need arises * Travel up to 25% Postal Code: 33759 Category (Portal Searching): Operations Job Location: US\-FL \- Clearwater