Front Office Concierge
Cremation Society of SC-Westville Funerals
·
Greenville, SC
·
Posted 1 week ago
$13 – $15
/ hourly
Job Description
**Job Summary**
We are seeking a highly organized and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing calendars, phone lines and walk\-in families. This role requires a detail\-oriented individual, excellent communication skills, and the ability to multitask effectively in a fast\-paced environment.
**This is not an entry\-level position**. You must have experience in heavy, inbound phone communication.
Hours: Monday \- Friday, 9\-5, **Alternating Saturday's required**
**Responsibilities**
* Greet and assist families and visitors in a professional manner
* Manage multi\-line phone systems, directing calls appropriately and taking detailed messages
* Maintain an organized front desk area, ensuring a welcoming environment
* Handle calendar management for appointments and meetings
* Provide customer support by addressing inquiries and resolving issues promptly
* Proofread documents for accuracy and completeness before distribution
* Collaborate with team members to improve office efficiency
* Handle sensitive information with care and compliance of regulatory guidelines
**Qualifications**
* Previous experience in a professional front desk or receptionist role is preferred
* Strong organizational skills with the ability to manage multiple tasks simultaneously
* Proficient in Microsoft Office Suite (Word, Excel)
* Excellent phone etiquette and customer service skills
* Bilingual candidates are highly encouraged to apply
* Must present a professional demeanor and appearance
* Strong time management skills with the ability to prioritize effectively
* Must understand the importance of attendance and reliability, as it impacts the entire team
If you are a motivated individual who thrives in a dynamic environment and possesses the required skills, we invite you to apply for this exciting opportunity as a Front Desk Receptionist. Join us in providing outstanding service while contributing to the smooth operation of our office.
Job Type: Full\-time
Pay: $13\.00 \- $15\.00 per hour
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Experience:
* Front desk: 1 year (Preferred)
Work Location: In person
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Cremation Society of SC-Westville Funerals
📍 Greenville, SC