Clerical & Admin Specialist II

Chapel of the Chimes in Oakland, CA is a premier funeral home and cemetery serving families with compassion, professionalism, and care. Our administrative team plays a critical role in ensuring accuracy, efficiency, and exceptional service for both at\-need and pre\-need families. We are seeking a detail\-oriented Clerical Administrative Specialist to join our administrative department. This role is ideal for a candidate with strong clerical experience, excellent accuracy, and an interest in supporting cemetery operations—including marker design and contract processing. This role is 100% onsite, and will be Monday\-Friday 8:30AM\-5PM. **Responsibilities** Marker Design \& Processing * Create and process memorial marker design requests using established guidelines. * Coordinate layout approvals, inscription accuracy, and required documentation. * Communicate with funeral arrangers, counselors, vendors, and families regarding marker status and requirements. * Track design progress and maintain accurate digital and physical records. Cemetery Contract Posting * Accurately post at\-need and pre\-need cemetery contracts into internal systems. * Verify pricing, property details, authorizations, and required signatures. * Audit contracts for completeness and compliance before submission. * Maintain contract logs, digital records, and supporting documents **Required:** * 2\+ years of clerical, administrative, or office experience. * High attention to detail and strong proofreading accuracy. * Excellent written and verbal communication skills. * Ability to maintain professionalism when working with sensitive or bereaved families. * Comfortable with data entry, document processing, and multitasking. * Proficiency with Microsoft Office Suite (Outlook, Word, Excel). * Ability to learn cemetery and funeral home software systems (training provided) **Preferred:** * Experience in the funeral, cemetery, or healthcare industry. * Familiarity with marker design workflows or layout review. * Bilingual skills (Spanish, Chinese languages, or Vietnamese) a plus. **Compensation:** * **$23\-25/hr. DOE.** **Benefits** * Medical, Dental, and Vision Insurance * Health Savings Account (HSA) * Life Insurance * 401(k) with Employer Matching We are an equal\-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.