Branch Office Administrator

Melancon Funeral Home is seeking a compassionate, organized, and dependable Branch Office Administrator to oversee the daily operations and administrative functions of our Opelousas branch location. This position plays a vital role in supporting families, maintaining office operations, and ensuring a professional and welcoming environment. **Responsibilities:** * Answer phones and communicate professionally with families, staff, and vendors * Coordinate and prepare funeral service documentation, including obituaries, death certificates, permits, and printed materials for funeral services. * Handle financial transactions with precision and confidentiality. * File and manage life insurance claims * Perform data entry tasks with attention to detail. * Maintain a clean, organized, and welcoming environment * Assist and support families and funeral directors before, during, and after funeral services, offering compassionate service and attention to detail. **Qualifications:** * Exceptional Typing and Organizational Skills: Ability to handle tasks with accuracy. * Computer Knowledge: Proficiency in standard office software, data entry systems, and typing skills. * Phone Etiquette and Communication Skills: Professional demeanor with strong interpersonal skills and ability to understand and work with multiple types of personalities. * General Office Duty Experience: Familiarity with general office procedures and tasks. * Independent Work Capability: Ability to stay motivated and perform tasks while working in a single person office. **Schedule:** * Monday – Friday 9:00 a.m. to 3:30 p.m. with a 1 hour lunch break * Weekend/Holiday Rotation (Rotation includes working at our Carencro location) *\*\* Currently enrolled in mortuary school or considering a future in funeral service? This is a great opportunity to gain meaningful hands\-on experience and learn more about the profession while working alongside an experienced team.\*\** To apply for this position: Apply in person, M\-F 9:30 a.m. – 11 a.m. or 1 p.m. – 3:00 p.m. at Melancon Funeral Home, 4708 I\-49 N. Service Road Opelousas, LA 70570 or apply through indeed. \*We highly suggest submitting your own personalized resume\* Pay: $16\.00 per hour Benefits: * 401(k) * Paid time off Application Question(s): * Why are you leaving your current/last job? Work Location: In person