Memorial Consultant

**Memorial Consultant** West Union Monument Company Location: West Union, IA (with occasional travel to surrounding communities) **About Us** West Union Monument Company is a family\-owned memorial company serving Northeast Iowa, including Cedar Falls, Nashua, West Union, and Decorah. We specialize in designing, producing, and installing high\-quality memorials that honor lives and preserve legacies. As we continue to grow, we are looking for a compassionate and motivated individual to join our team. **Position Overview** As a Memorial Consultant, you will work directly with families to create meaningful, personalized memorials for their loved ones. This is a relationship\-focused role that blends customer service, design consultation, and sales. This position is ideal for someone who is empathetic, detail\-oriented, and comfortable guiding families through important decisions during difficult times. **Key Responsibilities** * Meet with families to guide them through the memorial selection and design process * Create customized memorial designs based on family preferences and cemetery requirements * Build and maintain relationships with local funeral homes and cemeteries * Manage projects from initial consultation through installation * Follow up with families to ensure a high level of satisfaction * Maintain accurate and organized client records * Manage and oversee daily operations of the office, including organization and maintaining a professional environment **Qualifications** * Strong interpersonal and communication skills * High level of empathy and professionalism * Self\-motivated with the ability to work independently * Detail\-oriented and organized * Sales or customer service experience preferred, but not required * Valid driver’s license and reliable transportation **Compensation \& Benefits** * Hourly pay: $16\.41 – $22\.15, based on experience * Additional commission opportunities based on sales performance * Paid time off and holidays * Health insurance options * SIMPLE IRA with employer match * Flexible scheduling * Opportunity for advancement within a growing, multi\-location company **Why Join Us** * Meaningful work that directly supports families in your community * Supportive, team\-oriented environment * Opportunity to grow with a company expanding across multiple locations * Hands\-on training and ongoing support **How to Apply** Please submit your resume along with a brief note about your interest in the role. West Union Monument Company is an equal opportunity employer. Pay: $16\.41 \- $22\.15 per hour Benefits: * 401(k) matching * Health insurance * Paid time off Work Location: In person