Manager, Pastoral Services - Plano Heart Hosp

**JOB SUMMARY** The Manager of Pastoral Services provides management of Baylor Scott \& White Health pastoral services. Provides for the spiritual, religious, sacramental, moral and ethical needs of patients and staff. **ESSENTIAL FUNCTIONS OF THE ROLE** Manages and coordinates pastoral care, counseling, and religious services for patients, their families and staff including, sacramental ministry, memorial services, baptisms, weddings, anointing and coordinating bereavement needs. Supervises chaplains and mentors CPE student chaplains as they provide assessment and support to palliative care patients in accordance with joint commission requirements. Supports the end\-of\-life care for patients by offering pastoral support and counseling to patients and families. Serves as department representative to facility President or other leaders. Coordinates and provides consultation to physicians, nurses, social workers, counselors, and ancillary staff as part of an interdisciplinary treatment team to meet patient needs and to strengthen patient care. Conducts investigative studies to advance knowledge and to develop ways and means for providing more effective religious ministry for patients, family and staff. Develops relationships with local churches, community agencies and service organizations which supports the Baylor Scott \& White Health community. Recruits, trains, and coordinates pastoral care volunteers. Develops and maintains procedures for keeping individual records of spiritual counseling for patients. Oversees, staff, and volunteers and provides clinical supervision at the level specified upon consults. Consults with staff as needed; collaborates and reports to Senior Pastoral Care Leaders. **KEY SUCCESS FACTORS** Knowledge of philosophical systems and religions. Knowledge of the principles and methods of pastoral care and the role of a chaplain in an institutional setting. Knowledge of the religious beliefs and practices of various faiths, groups, and denominations. Able to communicate thoughts clearly; both verbally and in writing. Interpersonal and listening skills. Skill in counseling patients, family members and staff. Ability to counsel and comfort individuals during periods of stress. Ability to actively participate as a member of a professional therapeutic team. Ability to establish and maintain effective collaborative relationships with co\-workers, health professionals, volunteers, community clergy and the general public. Ability to use broader objectives to determine how best to use resources to meet schedules and goals. Ability to make or approve effective hiring and termination decisions. Ability to evaluate and recommend changes to policies, and establish procedures that affect the managed organization. General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. Denominational endorsement for chaplaincy, ordination or commissioning to ministry preferred. Clinical pastoral education (CPE) certification by the Association for Clinical Pastoral Education (ACPE) preferred. **BENEFITS** Our competitive benefits package includes the following * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar\-for\-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** \- EDUCATION \- Masters' \- MAJOR \- Theological Studies or Related Field \- EXPERIENCE \- 4 Years of Experience **(Preferably in a leadership role.)** \- CERTIFICATION/LICENSE/REGISTRATION \- Board Cert Chaplain (APC/BCC) Minimum of (4\) CPE Units