Funeral Arranger

Our associates celebrate lives. We celebrate our associates. Services client families during funerals, visitations, and interment. Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Provides exemplary customer service in all areas of helping client families following the loss of a loved one. Ensures customer needs are met directly or through appropriately licensed individuals.**Job Responsibilities** * Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures * Confirms authorization to proceed with the service arrangements * Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services * Assists with funeral services by: coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families, and; sets up and removes chairs * In absence of Family Service Counselor, provides aftercare including delivery of: documentation; stationery; information on insurance, health benefits and pension, and; pre\-arrangements for next of kin * Ensures potential pre\-need referrals are shared with Family Service Counselors * Ensures adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations * Prepares and accurately completes documents and online entries related to services, cremations, maintenance * Assists with general office duties including answering phones and preparing reports as necessary * Assist with the maintenance of vehicles, the facility and property * Receives caskets and other funeral home supplies as well as place into inventory * Ensures refreshments are available (where allowed by law) **Minimum Requirements** **Education** * High School diploma or equivalent **Experience** * Minimum of 3 years related experience as a Funeral Assistant **Licenses** * Current state/province issued driver’s license with an acceptable driving record **Knowledge, Skills and Abilities** * Basic knowledge of religious and fraternal organizations customs * Knowledge of computers and some software including MS Office Suite required * High level of compassion and integrity * Good communication skills * Problem solving skills * Ability to multi task and set priorities * Detail oriented Postal Code: 00909 Category (Portal Searching): Operations Job Location: US\-PR \- Santurce