Family Service Counselor (Pre-Need & At-Need)

**Position Type:** Full Time, Onsite – 100% Commission \+ Bonus with a Guaranteed Minimum Compensation **Organization:** Independent Non\-Profit Cemetery **A Meaningful Career Serving Families** **This opportunity is designed for compassionate, self\-motivated professionals who want to build a meaningful career helping families while earning based on their personal initiative and results.** Some professions are simply jobs. Others are **callings**. At our non\-profit perpetual care cemetery, we believe that helping families prepare for and navigate end\-of\-life decisions is one of the most meaningful services a person can provide. We are seeking a **compassionate, self\-driven professional** who wants to combine a **heart for serving others with the opportunity to build a rewarding commission\-based career**. As a Family Service Counselor, you will guide individuals and families through important decisions about burial and cremation property, memorialization, and advance planning. Your role will be to provide **clarity, reassurance, and thoughtful guidance** during moments that matter deeply to the families you serve. This position offers **independence, flexibility, and unlimited earning potential** for someone who is both mission\-minded and motivated to succeed. **What You Will Do** **Pre\-Need Planning** * Meet with individuals and couples who wish to thoughtfully plan cemetery arrangements in advance * Educate families about burial and cremation options, memorialization, and long\-term planning **At\-Need Support** * Assist families who have recently experienced a loss and need immediate guidance making cemetery arrangements * Provide compassionate and professional support during emotionally sensitive situations **Relationship Building** * Build trust and long\-term relationships with families in the community, leading to pre\-need sales * Maintain detailed, accurate records of consultations, agreements, and arrangements **Who This Role Is Perfect For** This opportunity is ideal for someone who: * Feels a **genuine calling to help families during meaningful life moments** * Is **self\-motivated and comfortable working independently** * Is confident in a **performance\-based compensation environment** * Enjoys building **long\-term relationships within the community** Many successful Family Service Counselors come from backgrounds in **sales, fundraising, education, hospitality, or customer service**. Experience in these fields can be helpful, but **the most important qualities are compassion, integrity, organization, and personal drive.** **Traits of Our Most Successful Counselors** The counselors who thrive in this work often share several common qualities: * **Emotional intelligence and empathy** when listening to families’ needs and concerns * **Integrity and professionalism**, always placing the family’s best interest first * **Self\-discipline and initiative** to build relationships and identify additional family members who may need assistance pre\-planning * **Confidence discussing important life decisions** with sensitivity and respect * **A long\-term mindset**, understanding that trust and referrals grow over time This role is best suited for individuals who see their work not simply as sales, but as **service that makes a lasting difference in the lives of families.** **Compensation Structure** * **100% commission\-based compensation plus bonuses and a guaranteed minimum weekly compensation** * Salary range: $48,000 to $68,000\+ in the first year * **Unlimited earning potential for motivated professionals** **Work Environment** * Flexible schedule based on family appointments * Meetings conducted at the cemetery office, cemetery grounds, and occasionally off\-site * Supportive team environment **What Success Looks Like in the First 12 Months** During the first year, a successful counselor will: * Complete counselor training, acquire product knowledge and a professional skill set from which to work * Develop confidence guiding families through pre\-need and at\-need conversations * Build relationships within the local community that lead to future planning opportunities * Consistently meet with families and provide compassionate, knowledgeable guidance * Establish a growing base of pre\-need families and referrals Those who thrive in this role often find that, over time, their success comes from **trust built in the community and the meaningful service they provide to families.** Pay: $48,000\.00 \- $68,000\.00 per year Application Question(s): * What interests you about helping families with end\-of\-life planning and memorial decisions? * This role is compensated by commission and requires initiative to build relationships. What appeals to you about working in a performance\-based environment? Work Location: In person