Family Service Counselor - Inside Sales Representative

**Family Service Counselor \- Inside Sales Representative** ----------------------------------------------------------- At **Carriage Services**, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. **Carriage Services** is an equal opportunity employer. **Family Service Counselor** * Inside sales role with leads provided via walk\-in traffic \& inbound calls * Assists families with funeral selections and attends services * Honesty, Integrity, and Quality are at the heart of all we do * Top Family Service Counselors should earn six figure incomes **Compensation: $35,000\+ \- $85,000\+ per year** The position guarantees a minimum wage of $16\.90 per hour if commissions are not generated. However, this role is structured for high earning potential, with typical annual earnings ranging from $35,000 to $85,000\+, depending on individual performance, production, and sales results. Top performers regularly exceed this range. **Job\-Type:** **Full\-Time** **Location:** **Oakview Memorial Park** **Qualifications** * High school diploma or equivalent required; some college or college degree preferred. * Proven track record of success in inside sales and outside sales production strongly preferred. * May require the possession (or ability to obtain) an insurance license as required by applicable law. * Valid driver’s license in good standing and acceptable driving record. * Bilingual speaking preferred. **Job Duties** * Establishes a professional relationship with client families to ensure that all needs are being met. * Represents the company in a professional and caring manner. * Provides tours and guides families that visit the cemetery locations. * Attends services and visitations for client families to develop relationships, ensure excellent service, and potential referrals. * Completes required paperwork, ensures proper interment verification process, and conducts blind checks, ensuring compliance with all relevant state and industry regulations and in accordance with company policies and procedures. * Develops new prospects and community\-based contacts. * Makes presentations at the business location, at client family homes, and at public community events highlighting merchandise, services, and the benefits of pre\-need arranging. * Maintains positive and proactive communication and cooperation with all funeral homes, departments, and team members to ensure a smooth service process for the family. * Actively participates in all required location and company training initiatives. * Reports all progress to the Sales Manager (or Unit Leader) as directed. * Schedules and conducts aftercare appointments to ensure client family satisfaction and obtain referrals; and * Identifies and remedies all hazards at location and on grounds. * Performs other duties as assigned. **Benefits:** * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance