Embalmer

The Embalmer is responsible for preparing the deceased's body for burial. **Overview \& Responsibilities:** * Transfers decedents, embalms, dresses, caskets, and prepares deceased on an as\-needed basis (per appropriate licensing) to the instructions obtained from the family * Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files * Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor * Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations * Meets with client families to listen, educate, and arrange personalized funeral services and ensure their experience with the business is of the highest quality * Utilizes systems/technology, i.e., Matthews/Aurora Advisor in place to review merchandise options, enter contracts, and complete necessary forms at the time of arrangement conversation * Completes tasks and details resulting from the arrangement conference * Ensures proper paperwork, including permits and certificates, are completed timely and follows relevant laws and regulation * Conducts and attends funeral services regularly * Leads all post\-service follow\-ups as needed **Requirement \& Qualifications:** * High school diploma or the equivalent * Completed mortuary school * Ability to work on\-call/first call, in rotation as assigned, i.e., phone, face to face, at the hospital, hospice, or residence as needed * Valid state\-issued Embalmer license (as per state licensing requirements) * Minimum one year of experience in customer service * Minimum one year of work experience in the funeral industry is preferred * Ability to do decedent care, i.e., embalming (per state requirements) * Ability to keep all licenses and continuing education requirements current and in good standing * Organizational and planning skills; time management skills, and the ability to prioritize work * Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude * Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) * Ability to lift 150lbs safely * Valid state\-issued driver's license with a clear driving record \#HP2023 Req Benefits: **What We Offer:** * **Meaningful Work:** Make a real difference by helping families navigate one of life's most challenging times with compassion and care. * **Competitive Pay and Benefits:** + Medical, dental, prescription, and vision insurance + Vacation, sick, and holiday pay + Wellness Rewards + 401k with company match + Company\-paid life insurance, long\-term disability, and short\-term disability * **Career Growth:** Take advantage of ongoing training and advancement opportunities within the funeral service industry. * **Supportive Culture:** Be part of a compassionate, mission\-driven team that values respect, empathy, and service. Additional Details : **Who We Are:** We are a team of compassionate professionals serving families through funeral, cremation, and cemetery care. Our mission is simple: **We bring ease and comfort to families** during life's most difficult moments. We believe in creating **certainty through the uncertainty** of life's end, and we do it by living our values\-leading with compassion, building trust, and nurturing community so no one walks this journey alone.