Cemetery Manager

**Description** --------------- The City of Fort Myers strives to be an employer of choice and most of our employees turn jobs into long term careers. The salary shown in the job description is the full range for this position from entry to later career. **NEW EMPLOYEES ARE HIRED AT, OR NEAR THE ENTRY POINT SHOWN, DEPENDING ON QUALIFICATIONS AND RELEVANT EXPERIENCE.** **FLSA Status:** Exempt **Safety Sensitive**: No **Level II Screening**: No The Cemetery Manager oversees all administrative aspects of cemetery operations, including the coordination of burials and related services. This role requires a compassionate individual who can effectively support grieving families while managing the logistical and administrative responsibilities of cemetery operations. The incumbent ensures that all cemetery operations are conducted in a respectful, professional, and efficient manner Carries out supervisory responsibilities in accordance with the City’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. ***Responsibilities and Reporting During an Emergency Situation****:****Essential Employees*** *may be required to work during a declared emergency. Depending on the nature of the emergency, this may require working around the clock for several days on short notice.****Non\-Essential Employees*** *will not be required to work during a declared emergency. The employee’s Department Head will determine when the employee will be required to work.* ***Perks and Benefits**** Free city\-paid employee health coverage, additional for spouse or family * 3 weeks Paid Time Off (sick \& vacation) * 13 paid holidays * Pension plan \& optional Deferred Compensation * City\-paid life insurance * Optional Vision, Dental, and Disability Insurance * Tuition reimbursement * On\-site Gym facility * And much more! **Duties/Responsibilities** --------------------------- * Oversee and coordinate burial and memorial services. * Develop and manage the cemetery's budget in collaboration with the department director. * Ensure compliance with local, state, and federal regulations. * Administer and maintain cemetery records, including burial documentation, plot ownership, and required reporting. * Communicate with families and provide support throughout the burial process. * Manage the sale and documentation of burial plots and memorial items. * Implement and monitor cemetery administrative policies and procedures. * Conduct regular inspections of the cemetery to ensure standards are met. * Plan and manage special events, such as memorial services in conjunction with Parks \& Recreation staff. * Respond to customer inquiries and resolve any complaints or issues. * Work with funeral homes and other service providers as needed. * This position requires regular and reliable attendance and the employee’s physical presence at the workplace. **KNOWLEDGE, SKILLS, AND ABILITIES*** Excellent communication and interpersonal skills * Ability to handle sensitive situations with empathy and respect * Familiarity with local, state, and federal regulations governing cemeteries * Proficiency in administrative tasks and record\-keeping * Ability to coordinate and manage multiple tasks simultaneously * Strong organizational and time\-management skills * Proven ability to handle public relations and customer service duties * Proficiency with computer software programs relevant to cemetery operations * Valid driver's license * Ability to work effectively under pressure of deadlines, and within budget constraints. * Ability to work with diverse populations. * Ability to work in a team environment, while also working independently. * Ability to establish and maintain effective relationships with government officials, employees, and the general public. * Ability to maintain confidentiality with sensitive information. **Minimum Requirements** ------------------------ * Previous experience in cemetery management or a related field * Knowledge of burial practices and procedures * Associate degree in business or public administration or related field. Experience and/or training that provides the required knowledge, skills, abilities, and essential job functions may be substituted for the degree. * Three (3\) years of progressively responsible experience in cemetery operations, records management, customer service, or related field. * Must possess a valid Florida Driver’s License with an acceptable driving record. **Physical Demands and Working Conditions** ------------------------------------------- This work typically requires the following physical activities to be performed.* Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching. * Climbing – ascending, descending ladders, stairs, ramps, requires body agility. * Reaching – extending hands or arms in any direction. * Repetitive Motion – substantial movements of wrists, hands, fingers. * Speaking – expressing ideas with spoken word, convey detailed, important instructions accurately, concisely. * Standing – for sustained periods of time. * Stooping – bending body downward, forward at waist, with full motion of lower extremities and back. * Talking 1\- expressing ideas by spoken word * Crouching – bending body forward by bending leg, spine. * Feeling – perceiving attributes of objects by touch with skin, fingertips. * Fingering – picking, pinching, typing, working with fingers rather than hand. * Grasping – applying pressure to object with fingers, palm. * Handling – picking, holding, or working with whole hand. * Hearing 1 – perceiving sounds at normal speaking levels, receive information. * Visual Acuity 1 \- prepare, analyze data, transcribing, computer terminal, extensive reading. * Kneeling – bending legs at knee to come to rest at knees. * Lifting – raising objects from lower to higher position, moving objects side to side, using upper extremities, back. * Mental Acuity – ability to make rational decisions through sound logic, deductive reasoning. * Visual Acuity 3 \- determine accuracy, neatness, observe facilities/structures. * Walking \- on foot to accomplish tasks, long distances, or site to site. Work performed is primarily:* *Sedentary* *work*: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. **WORK ENVIRONMENT** * May be required to work hours other than the regular schedule including nights, weekends, and holidays. * Occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee must occasionally lift and/or move up to 50 pounds. * Contact with internal and external customers, vendors, outside agencies and the general public. * Occasionally exposed to adverse weather conditions, including wet and/or humid conditions. *To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described herein. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description* ***Full\-time regular City employee benefits:*** * **Health Insurance** (Florida Blue) + City paid employee coverage. HMO or PPO plans are available. Dependents can be added, Employee pays 30% of premium. Premium deductions are taken pre\-tax. * **Basic Life Insurance** (USAble Life) + City paid. The benefit is equal to 1x the annual base pay, rounded to the nearest $1000\.00\. * **Optional Vision Insurance** (VSP) + Employee\-paid insurance is available at group rates, and family plans are available to employees. Premium deductions are taken pre\-tax. * **Optional Dental Insurance** (**Humana**) + Employee\-paid insurance is available at group rates, and family plans are available to employees. Premium deductions are taken pre\-tax. * **Supplemental Insurance** + Employees may purchase various types of supplemental insurance (life, AFLAC) at group rates through payroll deduction. * **Pension Plan (General) Administered by** Resource Centers * **Pension Plan (Police and Fire) administered by** Foster \& Foster * **401(a) (**Mission Square**)** + Certain management positions can opt out of the General Pension into a 401(a). * **Roth IRA** (Mission Square) + Offered through payroll deduction. * **Disability** (USAble Life) + Employee paid short \& long\-term disability insurance. * **Leave Time** (Sick, Vacation) * **Paid Holidays** + City recognizes 13 holidays which include: New Year's Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, Friday after Thanksgiving Day, Christmas Day, Birthday Holiday and Floating Holiday.\*\*Birthday and Float after 1\-year of service. * **Deferred Compensation Programs** (Mission Square) OR (Nationwide ) + Tax\-deferred savings plan available for retirement purposes. Employee\-only contributions. * **Flexible Spending Accounts** + Employees can elect to use pre\-tax dollars to cover un\-reimbursed medical or dependent daycare expenses. * **Payroll Direct Deposit** + Available to any banking institution or credit union. Suncoast Federal Schools Credit Union membership is available to City employees. * **Employee Assistance Program** (ESI) + City\-paid availability to licensed professional counselors for non\-work related personal issues with 100% confidentiality. **Please note: Benefits do not apply to On\-Call, Temporary, or Seasonal positions. Insurance Benefits only apply to regular Full\-time positions.**