Advanced Planning Counselor

**Overview** Join our team as a **Preneed Funeral Sales Professional** and play a meaningful role in helping families plan ahead with clarity, comfort, and confidence. In this position, you will connect with prospective families, provide personalized prearrangement solutions, and guide them through decisions that bring peace of mind for the future. Your compassionate approach, strong communication skills, and ability to build trust will support both business growth and exceptional service. This paid position offers the opportunity to make a lasting impact while representing a family‑owned funeral group known for professionalism, integrity, and care **Responsibilities** * Build new relationships through community outreach, educational events, and proactive engagement with prospective families * Maintain and nurture existing client relationships with a focus on long‑term support and satisfaction * Conduct thoughtful, informative consultations to educate families about preneed planning options * Utilize CRM software to manage leads, track interactions, and ensure timely follow‑up * Present service options clearly and ethically, ensuring families feel informed and supported * Collaborate with leadership to identify market opportunities and refine outreach strategies * Provide exceptional customer service by answering questions, addressing concerns, and guiding families with empathy throughout the planning process **Requirements** * **Previous experience working in the funeral industry is preferred** * Proven success in sales, customer service, or relationship‑based roles * Strong communication, presentation, and active‑listening skills * Ability to build trust quickly and maintain long‑term relationships * Familiarity with CRM systems and organized lead‑management practices * Self‑motivated, professional, and comfortable engaging with families in sensitive situations * A compassionate, service‑oriented mindset with the ability to educate and guide **Compensation** Pay will be determined upon interviewing and is based on experience, performance, and industry background. Join us as a Preneed Funeral Sales Professional and use your expertise to help families plan ahead with confidence while growing your career in a supportive, mission‑driven environment. This role is more than sales \- it’s an opportunity to provide comfort, clarity, and meaningful service. Pay: From $40,000\.00 per year Work Location: In person